Shipping policy

Shipping areas

We ship to Germany, Austria, France, Italy, Luxembourg, the Netherlands, Portugal and Spain. You can see which shipping options are available for your address at checkout, before you complete your order.

Shipping costs and delivery times

Germany: free standard shipping, approx. 2 to 3 business days.

Austria: 9,90 €, free from an order value of 200 €, approx. 3 to 5 business days.

France: free from an order value of 200 €, approx. 3 to 5 business days.

Italy, Luxembourg, the Netherlands, Portugal and Spain: 30,00 €, approx. 4 to 7 business days.

All prices include statutory VAT. The available shipping options and the final shipping costs are shown at checkout before you complete your order. As soon as your order has been shipped, you will receive the shipping details by email.

Delivery may take longer on weekends, on public holidays or when the order volume is exceptionally high.

Returns and right of withdrawal

You can find information about returns, return shipping costs and your right of withdrawal here:
https://prezor.com/pages/returns

If you have any questions, you can reach us at info@prezor.de.